Well, we tried new ram, reseating connections, you name it, but nothing worked. I finally found a battery and ran back to the studio and installed it. So here I am running around trying to buy a new backup battery while everybody else is marveling at the eclipse. It was also the day of the total eclipse. This was only 3 months since the 3Play episode. I saw the backup battery so I pulled it and measured less that half a volt. The next day I unracked it from the trailer and brought it inside the studio where I pulled the top. I tried everything but it wouldn't run any longer. It went into the process and looked as though it was going to load the original 860 image. I thought I could do an update once back at the studio if i could just get it to run that night. I powered down and back up several times but she wouldn't boot.įinally, thinking I had plenty of time and figuring I didn't have anything to loose, I decided to restore to factory defaults. The TriCaster began firing up and hung before the NewTek screen.
I got to the venue about four hours early and got plugged in. But that same week, on Thursday, I had a four camera shoot at an auditorium. I had one more football game to finish out the season on the last Friday. I say this because once I put in a new battery, I had to activate the front switch to get the TriCaster to try to boot. I thought this was a bad on/off switch on the TC's front panel. On my TC860, I was noticing during football, that when the unit "saw" electric current, it would start up by itself. Anyway, all that because of a battery running down. I sent those back and they sent me the correct ones. Turned out they had mistakenly sent me the wrong drives when I'd purchased them for backup. So I called NewTek back and explained that the new drives were obviously either bad or were incorrect for my model. So now, with the corrected setting for the media and the backup battery's being replaced, the old drive, which by the way were just fine, booted. So second, I had been talking to NewTek after I'd replaced the battery when they told me to correctly set the correct media type back to RAID. Since the old battery had died, the BIOS had lost it's settings and had reverted back to it's default settings. First, all it originally needed was the battery to be replaced. I didn't want the new drives to be damaged so I put the old drives back in before experimenting.Īfter getting the old drives installed, I fired it up and to my astonishment, it booted. Figuring I had nothing to loose, I was going to really try some crazy stuff before sending it in. It still wouldn't boot so I was scheduling a time to send the 3Play back to NewTek for repair. I had brand new backup drives for it that I'd never installed, so I opened it up and, because it was accessible, I checked the battery which was dead. Well, with my 3Play, it totally quit booting.
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